When I first bought this, I was a bit hesitant with it having no reviews at the time. Boy am I glad I did. I just bought a house, and my wife gave me the secondary living space in the basement to turn into my “man cave.” I went to numerous big name stores (Ashley, American Furniture, Nebraska Furniture Mart [online]) and they had nothing I wanted in my price range. We stumbled across this, and it was the perfect idea, we just didn’t know what to expect. So, here it is:- It came in two, heavy/awkward boxes (I’m 6’1 225 lbs former athlete and I struggled a bit by myself), not three like the description states.-Once we figured out the orientation, it was relatively easy to set up. The instructions do a decent job walking you through the whole process. A drill makes things much, much easier and quicker.-The material seems like it’s a little flimsy (it’s like a faux leather/vinyl) , but it has withstood my Great Dane and Chocolate Lab playing aggressively and jumping on it. My chocolate also was digging at it, and nothing ripped so that’s a good sign.-NOW TO THE BEST PART: The ability to pull out the underpart to make this a full on lounger/full sized bed is freaking sweet. It’s one of the coolest features I’ve seen on a couch. Several others we looked at had a similar feature, but it wasn’t as smooth as this one. Nor was the price for those models near this one in terms of value. I love the ability to have a nice little sectional when I’m just hanging out watching games or gaming with my friends. I also love the ability to pull that bad boy out and have my wife and I with the fur children be able to watch TV comfortable when we don’t want to be upstairs in the main living room.-Lastly, Comfort. It’s actually quite a comfortable couch. It also sleeps according to the environment. The downstairs is quite cold, so this sleeps quite chilly (which we love). I’d imagine in a warm room, it may sleep warmer. The pull out dips a LITTLE bit when someone heavy sits on it, but it’s not bad. Like I said, I’m 225 lbs and I don’t notice it much. Laying down on it, there doesn’t seem to be a problem what so ever. It also fits me and my wife laying down quite well. It’s an extra bed if we need it for when we have a group of people come and visit.All in all I think it’s a fantastic couch. I’d recommend it to most people. I think it’s better suited for a nook/man cave/basement rather than a large living room. We have a nice large sectional upstairs in the main living room, but this one is beyond perfect for the man cave area.The couch arrived in a pretty dinged up box. When I opened it, the fabric was scuffed pretty good in some areas. Luckily I was able to fix it up.There were some holes on the bottom to attach the headrest and they were not aligned to properly attach all screws. It was really annoying. They also didn’t include enough screws for the foot rest/bed part, so I’m missing a screw on that.Overall the couch does look good and is comfortable. If those issues didn’t exist, it’d be 5/5 stars.The rating is only for the quality of the couch, not the quality of the service, delivery, etc.First off, I only received two parts of the couch, the third (headrest, legs, support for extension, etc) did not come.Second, the couch is nice, it feels sturdy and solid and it's just the right size, small if it needs to, bigger if it must be.The issue...The fabric of the couch is unbelievably thin and delicate that I dare say that if you have pets or kids, DO NOT BUY, as the couch will likely last weeks.I do have a cat, however, the damage shown in photos is not from scratching. My cat is not destructive at all and her nails are trimmed.If the thin fabric were more durable, I could see myself giving it at least 4.5 stars.Great for the space. It is pretty firm. you'll need throw pillows to make it comfortable. Works well for my husband's man cave where we could not fit a normal sectional or pull out for guests. My kids slept comfortably on it. We bought a foam mattress topper for when an adult would need to sleep on it. The material is thin so I'm not sure how it will hold up.Honestly though that this couch would not be that comfortable or that it was not going to hold up my weight. I was reading other reviews of sections sagging down on other people. I have had 0 issues with this furniture. We have had 4 peopleOn the furniture all at once. Totaling 700lb. I did place extra screws for more support to some of the legs as I believed they were needed for better support. I have read reviews about people complaining that the furniture can not withstand the abuse their pet puts the furniture through. Furniture is not for your pet. Your dog/cat will destroy this furniture just like any other furniture. This is an added expense of pet ownership.The product looks great! However, I should've spent the extra money to get the assembly from the company, for the instructions, to me, are confusing.I'm currently looking into them helping me put it together. Does anyone have a direct number to call?I like it's design and versatility. Fits my space and needs perfectly. The only thing I don't like it's the smell. It's not a deal breaker, but I could definitely do without itThis sofa is amazing. I am inlove. Great quality too!The sofa came in 2 parts and the smaller parts were stored in a hidden zipped component of one of the sofas. We did not know this and were going to return but we found them!The assembly for the pull out sofa part was a bit tedious. But I have no regrets. I love it and my parents both slept on it when they slept over.Good bang for your buck!This couch was supposed to be long side on the LEFT but ours was on the right…. And now it messes up our entire living room set up. All the reviews and pictures of the couch was on the LEFT SIDE. Even the instruction manual showed the couch as left side sectional! We are very dissatisfied and disappointed. Will be messaging the sellers right away.